mnl77 Terms and Conditions

Registration Eligibility

The following conditions must be met to register and use the services at mnl77:

• You must be at least 21 years of age (for those aged 21 and above only).
• You are participating on this platform voluntarily and knowingly.
• All personal information you provide is accurate, complete and up to date.
• You are not currently subject to any gaming-related prohibition.

One Account Policy

Each individual may create only one mnl77 account. Creating multiple accounts by the same person is strictly prohibited. If evidence of multiple accounts is found, all associated accounts will be closed and all bonuses will be forfeited.

Account Security

It is your responsibility to keep your account login details (username and password) confidential. You are fully responsible for all activity that takes place on your account. If you suspect that your account details have been compromised, notify our support team immediately.

Identity Verification (KYC)

mnl77 may request identity verification documents at any time, such as a National Identity Card (NID), passport or other government-issued ID. If documents are not provided within the specified timeframe, the account may be temporarily suspended.

Deposit

The following methods are available for depositing funds into mnl77: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount for each method is ৳300 (three hundred taka). There is no maximum deposit limit, though additional verification may be required for large amounts.

Withdrawal

The minimum withdrawal amount from an account is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals may be delayed in the following circumstances:

• KYC verification has not been completed.
• Bonus wagering requirements have not been met.
• A security check is required.
• A technical issue has occurred with the bank or payment provider.

Source of Funds

You confirm that the funds deposited into your account come from a legitimate source and are not related to money laundering. In the case of any suspicious transaction, mnl77 reserves the right to notify the relevant authorities.

Welcome Bonus

Newly registered users will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳5,000. To receive this bonus, you must make your first deposit after registration and claim the bonus. The bonus applies only once, on the first deposit.

Wagering Terms

A wagering requirement of 25 times (25x) applies to the welcome bonus. This means that if you deposit ৳1,000 and receive a ৳1,200 bonus, you must place a total of ৳1,200 × 25 = ৳30,000 in bets before making a withdrawal. A time limit applies for meeting the wagering requirement — see the bonus details for the exact deadline.

Bonus Restrictions

The following restrictions on bonuses are strictly enforced:

• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement has been met.
• Using multiple accounts to take advantage of bonuses is prohibited.
• If evidence of bonus abuse is found, the entire bonus and any associated winnings may be forfeited.
• Claiming multiple bonuses from the same IP address or device is not permitted.

VIP Program

The mnl77 VIP program has 5 tiers: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback is offered at each tier: up to 0.2% at Bronze, 0.5% at Silver, 0.7% at Gold, 1.0% at Platinum and 1.2% at Diamond. Regular and active players can gradually advance to higher tiers.

Permitted Use

Users may use mnl77 for their own personal entertainment and enjoyment. Operating the platform for commercial purposes, on behalf of a third party, or using automated software (bots) is strictly prohibited.

Prohibited Activities

The following activities are strictly prohibited on the mnl77 platform:

• Attempting to hack or modify the platform's software or systems.
• Registering with false or misleading information.
• Acting fraudulently toward other players.
• Deliberately placing opposing bets to exploit bonus benefits (Bonus Abuse).
• Using the platform for any illegal activity.

Account Termination

mnl77 reserves the right to suspend or permanently close an account without prior notice for any violation of the above rules. In such cases, any bonuses earned or winnings from suspicious activity may be forfeited.

Self-Exclusion

If you feel that gaming is negatively affecting your life, you can request to have your account suspended for a set period or permanently. Contact us via 24/7 live chat to use this feature.

Deposit Limit

You can set daily, weekly or monthly deposit limits on your account if you wish. Lowering a limit takes effect immediately, but increasing a limit may take a set period of time to come into effect.

Protection of Minors

No one under the age of 21 may use mnl77. If your device is also used by minors, it is your responsibility to ensure they cannot access this platform. The use of parental control software is recommended.

Limitations on Use

Users may use platform content to a limited extent for personal and non-commercial purposes. The following actions are prohibited without written permission from mnl77:

• Reproducing, distributing or commercially using any part of the platform.
• Using logos or brand elements without authorisation.
• Decompiling or reverse-engineering the platform's software.

Service Interruptions

mnl77 strives to provide uninterrupted service, but temporary disruptions may occur due to technical issues, maintenance or third-party problems. mnl77 will not be held liable for such unintentional interruptions.

Game Outcomes

All game outcomes are determined fairly and randomly using a Random Number Generator. Past results do not guarantee future results. There is always a risk of financial loss in gaming — only place bets with amounts you can afford to lose.

Third-Party Services

Payment processing and game software are provided by third-party suppliers. mnl77 is not directly liable for errors in the operations of these parties, but we will endeavour to assist in resolving any issues.

Data Sharing

We do not sell your personal information to third parties. However, information may be shared in the following circumstances:

• With authorised suppliers for payment processing.
• With relevant authorities to fulfil legal obligations.
• To prevent fraud and ensure security.

Filing a Complaint

For any issue or complaint, please contact our customer service team first — available 24/7 via live chat in Bengali or by email at: [email protected]. We aim to resolve all reasonable complaints promptly.

Dispute Resolution Process

In the event of a dispute, both parties will attempt to reach a resolution through discussion. After a complaint is submitted via live chat, our team will provide an initial response within 48 hours. More complex matters may require additional time to resolve.

Right to Amend Terms

mnl77 reserves the right to change, modify, or update these terms and conditions at any time. For significant changes, we will endeavour to provide notice via the website and/or email. Continued use of the website after any changes will be considered acceptance of the new terms.

Account Closure

You may request to close your account at any time by contacting us. All pending transactions must be completed and any valid winnings must be withdrawn before the account is closed.

Termination of Relationship

In the event of a breach of these terms, mnl77 reserves the right to terminate services at any time and without cause. Even after termination of the relationship, certain clauses (such as intellectual property and limitation of liability) will remain in effect.